After-sales Guarantee

We at NatureHeals are committed to providing you with the best products and service experience. To ensure your satisfaction with our products, we offer comprehensive after-sales guarantee services:

1. 30-Day Hassle-Free Returns and Exchanges

If you are not satisfied with our products within 30 days of receipt, you can contact our customer service team for returns and exchanges. Please ensure that the product is unopened and in its original packaging, and we will provide a full refund or exchange for a new product.

2. Product Quality Assurance

All NatureHeals products undergo rigorous quality testing. If you discover any quality issues, please contact us within 7 days of receiving the product, and we will replace the defective product free of charge.

3. Professional Customer Service

Our customer service team consists of professional doctors and aromatherapists who are available to provide consultation and support. Whether you have questions about product usage, efficacy, or any other concerns, we are here to assist you.

4. Quick Response

We promise to respond to your inquiries and after-sales requests within 24 hours and maintain communication with you throughout the process to ensure timely resolution of issues.

5. Secure Payment Guarantee

Our payment system utilizes advanced encryption technology to safeguard your payment information and personal data.

6. Free Consultation Service

Upon purchasing our products, you will enjoy free follow-up consultation services. Our aromatherapists will further adjust and optimize your essential oil formula based on your feedback to ensure optimal results.

For after-sales service, please contact:

Email: zhaoquanquanna@gmail.com
Call us: 0086-15911551860

Thank you for choosing NatureHeals. We are dedicated to providing you with natural healing and peace of mind.